My son and daughter-in-law paid for me to come out to Virginia so that I could help with the kids while Michelle went back to Illinois to work at the business she created (FroYo Creations in Bourbonnais – a frozen yogurt and smoothie shop).
Since my next chemo treatment wasn’t scheduled until tomorrow, I said fine – I’d be back in plenty of time. Then the snow storm came and Southwest Airlines canceled my flight – not once, but twice. And each time my flight was canceled, so too was my hotel room, which I got through priceline.com.
Priceline warns that you get no refunds and no exchanges, but I wondered how they might respond if the reason was due to Mother Nature and not just a change in plans.
The first time I called them I was on the phone for nearly half an hour getting transferred from one place to another, but finally I was able to settle the transaction and priceline, on my behalf, switched dates for my hotel stay.
Then it happened again. Would priceline be so amenable to changing my hotel again? Yes.
Just when I thought everything was OK, I found out that on the day I was supposed to return (today), Indianapolis, where my car was waiting for me and which had just experienced its own snow storm, was expecting another snow storm tonight, tomorrow, and Wednesday. Considering I was going to have two of my grandchildren with me, I didn’t want to drive through a snowstorm three hours back to Illinois, so I called priceline yet again.
This time, to my surprise, they refused to change the dates of my hotel stay, BUT they offered me a FULL REFUND due to the expected snow storm in Indiana!
So, bottom line is this: if you deal with priceline, and something happens that is completely out of your control, they WILL work with you. The ONLY downside to calling them is that after you punch in your numbers and repeat those numbers to the first person you talk to, you must do the same thing again after they transfer you to the Customer Relations Specialist who contacts the hotel for you.
Expect your experience to last at least half an hour, but also expect a group of friendly people who are willing to work for you. To reach Priceline by phone, call 1-800-657-9168.
My AC Articles February 2010 Virginia Snow Storm – Watch the progression of a snow storm from its inception to a fu… http://ow.ly/16wu34
Xomba Articles Reincarnation and Past Life – 1 vote http://ow.ly/16w79C
On my first visit to Virginia to visit my Marine son who was transferred here from San Diego, I find myself in the middle of what is proving to be a record-breaking snow storm.
For the first time in my life, Southwest Airlines called to canceled my flight, which was supposed to leave today. I rescheduled for tomorrow and things are not looking good for tomorrow either.
In addition to the frustrations of snow that falls at such a fast pace my son has cleared the driveway twice and it looks as if he has done nothing, we are also encountering problems with the electricity.
Trying to set up two computers that would allow us to check in 3 people 24 hours ahead of time has become a pointless activity. The electricity keeps going out.
The one good thing about being here is that I get to spend more time with my son. Well, that was what I thought was going to be great about staying longer. He has spent more time outside shoveling snow than actually being with me, however. And as I look out the window, the snow continues to fall and to fall and to fall and to fall.
Why can’t somebody invent a hose that would propel a mixture of salt and water designed to melt snow without causing ice? And why can’t the roads be warmed in the winter to prevent snow from accumulating? Just a thought.
Paranormal Update Blog Carnival Submissions February 5, 2010 http://ow.ly/16vIz3
Heart Blog Update Virginia Snow Storm http://ow.ly/16vIz6
My AC Articles Ode to a Bowl – Ode to Superbowl SundayContributor: Theresa WizaPublished: Feb 05, 2010 http://ow.ly/16vIzb
My AC Articles Laughing Haiku – Sounds of Laughter in a Haiku.Contributor: Theresa WizaPublished: Feb 04, 2010 http://ow.ly/16vaKN
My AC Articles Associated Content’s Crystal Ray of Hope for Aspiring (and Seasoned) Writers http://ow.ly/16uCT8
My AC Articles BLOG-O-RAMA ‘” Take One – A blogger invites you to take part in an experiment (to see if you might e… http://ow.ly/16u4pj
Theresa Wiza’s Blog- Priceline.com – Their Phone Number & A Great Review! February 8, 2010If you deal with priceline, and something happens that is completely out of your control, they WILL work with you.theresawiza
- My AC Articles February 2010 Virginia Sn February 8, 2010My AC Articles February 2010 Virginia Snow Storm – Watch the progression of a snow storm from its inception to a fu… http://ow.ly/16wu34theresawiza
- Xomba Articles Reincarnation and Past Li February 7, 2010Xomba Articles Reincarnation and Past Life – 1 vote http://ow.ly/16w79Ctheresawiza
- Virginia Snowstorm: 4-8 Inches More Expected! February 6, 2010On my first visit to Virginia to visit my Marine son who was transferred here from San Diego, I find myself in the middle of what is proving to be a record-breaking snow storm. For the first time in my life, Southwest Airlines called to canceled my flight, which was supposed to leave today. I rescheduled [...]theresawiza
- Paranormal Update Blog Carnival Submissi February 6, 2010Paranormal Update Blog Carnival Submissions February 5, 2010 http://ow.ly/16vIz3theresawiza
- Heart Blog Update Virginia Snow Storm ht February 6, 2010Heart Blog Update Virginia Snow Storm http://ow.ly/16vIz6theresawiza
- My AC Articles Ode to a Bowl – Ode to Su February 6, 2010My AC Articles Ode to a Bowl – Ode to Superbowl SundayContributor: Theresa WizaPublished: Feb 05, 2010 http://ow.ly/16vIzbtheresawiza
- My AC Articles Laughing Haiku – Sounds o February 5, 2010My AC Articles Laughing Haiku – Sounds of Laughter in a Haiku.Contributor: Theresa WizaPublished: Feb 04, 2010 http://ow.ly/16vaKNtheresawiza
- My AC Articles Associated Content’s Cry February 4, 2010My AC Articles Associated Content’s Crystal Ray of Hope for Aspiring (and Seasoned) Writers http://ow.ly/16uCT8theresawiza
- My AC Articles BLOG-O-RAMA ‘” Take One February 3, 2010My AC Articles BLOG-O-RAMA ‘” Take One – A blogger invites you to take part in an experiment (to see if you might e… http://ow.ly/16u4pjtheresawiza
- Priceline.com – Their Phone Number & A Great Review! February 8, 2010
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